On the phone, on your website, by email and on WhatsApp. She learns your business, replies in your customer’s language, and handles the next step: a booking, a payment, a new lead, a ticket for your team.
English · Español · Italiano, and the customer’s language
Hi! Do you have a physio slot on Thursday evening? My knee is killing me.
Ouch, let’s fix that. Thursday 18:30 or 19:15 are free with Marta. Which one shall I hold for you? And, sorry to be curious: is it your first visit?
18:30! And yes, first time.
Booked: Thursday at 18:30 with Marta. Anything she should know before you come in?
A customer writes at night. By the morning the booking is paid, and nobody on the team lifted a finger.
It's eleven forty at night. The dive school is closed. And a customer is asking if there's space on Saturday. Fabiana answers in seconds. Not with a script: with what the school actually offers, from its own website and price list. She asks what the school needs to know. Two people, first time, Saturday morning. Every answer is saved on the contact, so nobody asks twice. She checks real availability in the booking system, reserves the slot, and sends the payment link. Once it's paid, the booking is confirmed. At eight thirty, the owner opens the inbox. The dive is booked and paid, the whole conversation is there, and Lucía is already marked as booked. A bot answers messages. Fabiana looks after your customers.
From your website, price lists and documents, in the language the customer writes or speaks. If the answer isn’t there, she says so and asks your team.
Dates, group size, budget, contact details: whatever you’d ask. Curious by nature, so every answer ends up in your contacts.
Books the appointment, sends the booking or payment link, hands a ticket to your team, or calls the systems you already use.
Same knowledge, same team in control. You decide what she’s there for.
For businesses that live on enquiries: tours, schools, clinics, studios, rentals.
Answers the questions your team answers every day, and hands over the rest.
Qualifies new leads while they’re still interested, day and night.
Picks up when your team can’t, with the same knowledge as in chat and email.
Yes. The chat says that replies come from an AI assistant, and she never pretends to be a person. Your team can step into any conversation.
She says so instead of guessing, and hands the conversation to your team. She also keeps a list of the questions she couldn’t answer and of contradictions in your documents, so you can fill the gaps.
Yes, per channel. She can reply on her own, or write drafts that your team approves, edits or sends in the customer’s language.
She replies in the customer’s language. The chat window itself comes in ten languages, including English, Spanish and Italian.
Yes. She checks availability in the booking system you use (Turitop, for example) and confirms the booking once it’s paid, or uses her own scheduling with your team’s availability. Contacts can sync with HubSpot or Salesforce, and custom actions connect her to other systems.
Yes. Your assistant can have its own name, tone and avatar. Agencies can offer Fabiana under their own brand.
Request a demo. We set her up with you: your website and documents become her knowledge, we tune her answers, connect your channels and show your team around.
Tell us about your business and we’ll show you Fabiana answering your own customers’ questions.