An AI booking assistant that answers every enquiry
Fabiana answers booking enquiries on WhatsApp, your website chat, email and the phone, checks real availability in your booking system, sends the payment link and confirms the booking. Every enquiry is saved as a lead, so none gets lost in a busy inbox.
Made for
- Tours and activities
- Schools and courses
- Clinics and studios
- Rentals and small hotels
How it works
The customer asks
About prices, dates, what to bring, how to get there. She answers from your website, price lists and documents, in the customer’s language.
She asks what you need
Dates, number of people, level, contact details. The answers are saved on the contact, so your team never has to ask twice.
She books it
Checks availability in your booking system, sends the payment link and confirms the booking once it’s paid. Or sends your team’s booking page in Fabiana.
Read the transcript
It's eleven forty at night. The dive school is closed. And a customer is asking if there's space on Saturday. Fabiana answers in seconds. Not with a script: with what the school actually offers, from its own website and price list. She asks what the school needs to know. Two people, first time, Saturday morning. Every answer is saved on the contact, so nobody asks twice. She checks real availability in the booking system, reserves the slot, and sends the payment link. Once it's paid, the booking is confirmed. At eight thirty, the owner opens the inbox. The dive is booked and paid, the whole conversation is there, and Lucía is already marked as booked. A bot answers messages. Fabiana looks after your customers.
What she does
- Checks real availability in your booking system (Turitop, for example)
- Confirms the booking once it’s paid, with your own confirmation message
- Or sends a booking page with your team’s availability in Fabiana
- Sends payment links
- Moves the contact along your pipeline: new, quoted, booked
- Follows up the day after by email, and sells extras such as a photo and video pack
- Shows you the leads that went quiet, so someone follows up
- Replies in the language the customer writes in
Works with what you use
- Your booking system, like Turitop
- Stripe payment links
- Your team’s calendar in Fabiana
- WhatsApp, Instagram, your website and your phone line
Using something else? We connect it when we set her up with you.
Questions
Can an AI assistant take bookings on WhatsApp?
Yes. Fabiana answers on WhatsApp, collects the details, checks availability, sends the payment link and confirms the booking. The conversation and the contact are saved in your inbox.
Does it work with the booking system I already use?
Yes. She works with booking systems like Turitop, and we connect the one you use when we set her up. She can also send links to your own booking or payment page.
What if a customer wants to talk to a person?
She hands the conversation to your team, with everything she already collected.